Contemporary hospitality managment Essay Example | Topics and Well Written Essays - 2000 words

Contemporary hospitality managment - Essay Example Regardless f the size, type or duration f a project, a good plan will you from beginning to end and it will help increase the likelihood that your project will be successfully managed and completed. "Planning is the process f establishing aims and objectives and choosing a course f action to ensure that they are achieved. This process serves to bridge the gap between where an organisation currently is and where it would like to be." (Tiernan, 2001: 117) But, as Firth's model says, planning cannot be seen as independent part f management. Firth likened the relationship between planning and control to a pair f scissors - the scissors cannot work unless there are two blades. "The control process involves measuring progress towards planned performance and, where necessary, applying corrective measures so that performance can be improved. Therefore, control is concerned with making sure that goals and objectives are attained. It is strongly related to planning in that for control to occur objectives and plans have to be available against which to measure performance. Similarly, planning cannot function effectively if there are no control mechanisms to correct deviations from plans." (Tiernan, 2001: 289) In Hallam Hotel case, as planning is a basic element involved in getting the proper output f an operation, it needs to be discussed and explained in depth. Here I will observe a brief structural analysis f planning as regards the hotel management aspect. There are three main types f planning: 1. Strategic planning involves issues f strategic direction and normally takes place at the top level f organisation. Strategic planning is usually used for a long - term orientation s basic mission establishing organisational, standards and objectives. For the Hilton Group, where I am currently employed, the main strategic direction would be spreading, increasing and multiplying the number f hotels over a specific timeframe e.g. Hilton Airport under construction on Malahide road. As an example f planning organisational standards and objectives I would call the decision f top management f Hilton Group to divide the Hilton hotels into two categories: "premium" and "select" where each f them is getting its own standards. 2. Tactical planning focuses on the current operations f the various parts f the organisation and has a medium - term orientation. This type f planning takes place at middle - management level. It serves for formulating tactical plans (which are strongly related to strategic plans) to achieve strategic objectives and outlining roles and responsibilities to meet specific targets. An example f tactical planning would be interpreting a plan to divide Hilton hotels into two categories taken by top management f Hilton Group that I can observe in Hilton Dublin. When Hilton Dublin was awarded with "premium" category our General Manager was given a list f specific standards to be achieved. As a result f outlining roles and responsibilities each department got its own tasks to be done by certain